Frequently Asked Questions

Cancellations & Refunds

Can I change my order?


Yes, if you contact us within 2 hours of ordering your item(s). If you have already approved your proof of the artwork, then it is unlikely changes can be made at this point. We aim to process your order as quickly as possible, so we may have already designed and printed your order. Please contact us at info@paperlove.com.au




Can I return my order?


We do not accept returns for custom items. If there are any issues with your item(s), please contact us at info@paperlove.com.au




Can I cancel my order and receive a refund?


Yes, if you contact us within 2 hours of ordering your item(s). We aim to process your order as quickly as possible, so we may have already designed and printed your order, in which case a refund will not be possible. Please contact us at info@paperlove.com.au





ASK

FOLLOW
  • Facebook
  • Instagram
  • Pinterest

#shoplocal

All our products are designed and printed in Australia. Thank you for choosing to support an Australian small business, every order is appreciated.

info@paperlove.com.au | Sunshine Coast, Queensland | ABN 55887168114

© Paper Love 2020